What are cloud services?
Cloud services provide computing resources, software platforms, storage and other technology capabilities through hosted infrastructure rather than requiring an organisation to operate every system on its own premises.
What are managed cloud services?
Managed cloud services involve a provider taking responsibility for agreed cloud activities, which may include configuration, technical support, monitoring, security reviews, backups or optimisation. The exact responsibilities depend on the service agreement.
What is a cloud strategy?
A cloud strategy is a plan that considers why cloud technology is needed, which workloads may be suitable, how the environment should be designed and how security, cost and operational management will be handled.
What is cloud migration?
Cloud migration involves moving suitable applications, systems, information or computing workloads into a cloud environment. The process requires planning, technical assessment, testing and appropriate recovery arrangements.
What is Microsoft Azure?
Microsoft Azure is Microsoft's cloud computing platform. It includes services for virtual infrastructure, networking, storage, applications, databases, identity integration and other technical workloads.
Can we keep some systems on our own servers?
Yes. A hybrid environment may combine existing on-premises infrastructure with supported cloud services. The appropriate design depends on workload compatibility, connectivity, security, administration and cost.
Is cloud infrastructure automatically secure?
No. Cloud providers supply security capabilities, but organisations still have responsibilities for configuring access controls, identities, data protection, workload settings and other safeguards. Security depends on the platform and implementation.
Can cloud services reduce IT costs?
Cloud services may reduce the need for some owned infrastructure and provide flexible consumption models. However, total costs depend on usage, licensing, storage, network transfer, administration and support. Savings are not guaranteed.
Can our cloud environment grow with the business?
Many cloud platforms support resource scaling. The actual flexibility depends on service limitations, available capacity, architecture, licensing and commercial requirements.
Will cloud migration cause downtime?
Some migrations can be completed with limited disruption, but downtime risk depends on the workloads, dependencies and migration method. Planning should include an agreed maintenance window when necessary, testing and rollback arrangements.
Does Microsoft 365 need additional backup?
Microsoft 365 includes service resilience and certain retention or recovery capabilities, but these may not meet every organisation's backup requirements. Additional protection should be assessed according to recovery needs, data types, retention and licensing.
What is the difference between backup and disaster recovery?
Backup focuses on maintaining recoverable copies of information. Disaster recovery is concerned with restoring affected technology systems and services after a disruptive event. Both can form part of a business continuity strategy.
What happens if a cloud provider has an outage?
The impact depends on the affected services and your architecture. Appropriate resilience planning may include redundancy, alternative access arrangements, recovery processes and communications procedures.
What is an RTO?
Recovery Time Objective is the target time within which an affected system or service should be restored after a disruption. It is a planning objective, not an automatic guarantee.
What is an RPO?
Recovery Point Objective describes the maximum targeted amount of data loss expressed as time, such as the age of the most recent recoverable information.
Can cloud services support regulatory compliance?
Cloud technologies can provide security and governance features that support compliance activities. Meeting a particular legal or regulatory requirement also depends on implementation, contractual terms, organisational policies and other controls.
Does IRON IT Group offer 24/7 cloud support?
Support hours, monitoring responsibilities, escalation procedures and response targets need to be confirmed in the individual service agreement. Continuous cloud availability does not automatically imply continuous human support.
How long does a cloud migration take?
Timescales vary according to the number and complexity of systems, available documentation, application compatibility, connectivity, data volumes, security requirements and testing.
How much do cloud services cost?
Pricing depends on the chosen cloud provider, workloads, licensing, storage, infrastructure size, usage, migration activities and support requirements. IRON IT Group can discuss an appropriate project or service scope.
Can IRON IT Group review an existing cloud environment?
A review can be scoped to examine relevant infrastructure, identity configuration, cost, security, resilience and operational requirements. Available assessment and support arrangements should be confirmed before work begins.